Online

You can browse What’s On and add tickets to your basket before paying online.

By telephone

Our Snape Maltings Box Office is open daily, taking bookings for concerts and events, River Trips, and admissions to The Red House on 01728 687110.

In person

Our Box Office is located within the Visitor Centre at Snape Maltings. Open daily until the start of evening concerts. We can take bookings for concerts and events, admissions to The Red House and River Trips from Snape Quay.

Our Box Office at The Red House is open 11am-4pm Thursday to Sunday, March to October, taking bookings for The Red House admissions and events only.

Tickets

We are trying to minimise printed tickets, so please select “e-ticket” when making your booking. You will receive an email confirmation of your booking and then a second email with your tickets attached as a PDF.

You can present these tickets or your booking confirmation on your mobile device when you arrive, free WIFI is available at both Snape Maltings and The Red House. Alternatively you can print them to bring with you.

Please check with the Box Office when you arrive at Snape Maltings or The Red House if there are any problems.

For River Trips, the Skipper will have a list of customers who have booked each trip.

We cannot give refunds. However, there are flexible options available to you:

• Exchange tickets for an account credit to use at a later date (up to 72 hours before the event). You will be charged an administrative fee of 10% of the overall ticket price.

• Exchange tickets to another Britten Pears Arts production (up to 72 hours before the event). You will be charged an administrative fee of 10% of the overall ticket price.

• Offer your tickets for resale through the Britten Pears Arts Box Office. Refunds will only be given on tickets that have been resold. You will be charged an administrative fee of 10% of the overall ticket price.

Group bookings

For group visits to The Red House and Snape Maltings, please contact the Box Office Manager by emailing boxoffice@brittenpearsarts.org. We can discuss your requirements and tailor a bespoke package for you.

Membership bookings

Membership booking terms and conditions are available on request.

Children

Out of consideration for the artists and audience, we recommend that children attending our performances are aged 5 and over.
We do curate many performances that are suitable for families with children younger than five. This will be clearly stated on the production or web event page.