Our staff are on hand to make your visit as smooth as possible and we offer the following additional support to ensure everyone has a comfortable and enjoyable visit.
Accessibility at Snape Maltings
Access for people who use a wheelchair or a mobility scooter
We have the following dedicated spaces and provisions for wheelchair users:
- The wheelchair spaces in the concert hall are K3-K6 and K23-K26. The adapted toilets are situated in the Concert Hall Foyer.
- The wheelchair spaces in the Britten Studio are A3-A6. The adapted toilet is situated in the Hoffmann Building Foyer, adjacent to the Reekie Bar.
- Transfer seats are available.
- Lifts: Snape Maltings Concert Hall, Hoffmann Building and the Granary Gallery have lift access to all levels.
Wheelchair spaces and transfer seats can be booked by calling the box office on 01728 687110 or by email: firstname.lastname@example.org. A concession is available to companions of wheelchair users.
For people who are deaf or hard of hearing
An infrared hearing system is available in the Concert Hall, and both infrared and induction loop hearing systems are available in the Britten Studio and Jerwood Kiln Studio in the Hoffmann Building.
For people who are blind or have a visual impairment
Large print format available on request.
Guide dogs and assistance dogs are welcome at all of our performance venues and at the Red House. Please contact the box office so that we can discuss appropriate seating.
Blue Badge holders can park in reserved areas adjacent to the Concert Hall at Snape Maltings. Please contact the box office on 01728 687110 or email us at email@example.com to book a place.
Adapted in a number of ways to reduce anxiety and create a supportive atmosphere, with adjusted lighting and sound levels, these performances are suitable for people who benefit from a relaxed environment including those with autism spectrum conditions, learning disabilities or other sensory and communication needs in a relaxed environment.
For many people, attending a new venue or being in an unfamiliar environment can be daunting. We have created a Visual Story of images and text to help make coming to one of our venues not feel so overwhelming.
Our Visual Story are guides that are intended to help prepare visitors for a new experience and to make our performances as accessible as possible. They have been created for audience members attending one of our Relaxed Performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our venues.
Accessibility at The Red House
The Red House is wheelchair accessible to all areas that are open to the public. (Composition Studio and the upstairs of the House are currently closed to the public)
Please click below to download further details of accessibility to The Red House.
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