Our staff are on hand to make your visit as smooth as possible and we offer the following additional support to ensure everyone has a comfortable and enjoyable visit.

Accessibility at Snape Maltings

Access for people who use a wheelchair or a mobility scooter

We have the following dedicated spaces and provisions for wheelchair users:

  • The wheelchair spaces in the concert hall are K3-K6 and K23-K26. The adapted toilets are situated in the Concert Hall Foyer.
  • The wheelchair spaces in the Britten Studio are A3-A6. The adapted toilet is situated in the Hoffmann Building Foyer, adjacent to the Reekie Bar.
  • Transfer seats are available.
  • Lifts: Snape Maltings Concert Hall, Hoffmann Building and the Granary Gallery have lift access to all levels.

Wheelchair spaces and transfer seats can be booked by calling the box office on 01728 687110 or by email: boxoffice@brittenpearsarts.org. A concession is available to companions of wheelchair users.

For people who are deaf or hard of hearing

An infrared hearing system is available in the Concert Hall, and both infrared and induction loop hearing systems are available in the Britten Studio and Jerwood Kiln Studio in the Hoffmann Building.

For people who are blind or have a visual impairment

Large print format available on request.

Guide dogs and assistance dogs are welcome at all of our performance venues and at the Red House. Please contact the box office so that we can discuss appropriate seating.


Blue Badge holders can park in reserved areas adjacent to the Concert Hall at Snape Maltings. Please contact the box office on 01728 687110 or email us at boxoffice@brittenpearsarts.org to book a place.

Relaxed performances

Adapted in a number of ways to reduce anxiety and create a supportive atmosphere, with adjusted lighting and sound levels, these performances are suitable for people who benefit from a relaxed environment including those with autism spectrum conditions, learning disabilities or other sensory and communication needs in a relaxed environment.

360 degree tour of Snape Maltings

Visual Stories

For many people, attending a new venue or being in an unfamiliar environment can be daunting. We have created a Visual Story of images and text to help make coming to one of our venues not feel so overwhelming.

Our Visual Story are guides that are intended to help prepare visitors for a new experience and to make our performances as accessible as possible. They have been created for audience members attending one of our Relaxed Performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our venues.

View our visual story for the Britten Studio below. More venues coming soon...

Download our visual story for Britten Studio

Accessibility at The Red House

The Red House is wheelchair accessible to all areas that are open to the public. (Composition Studio and the upstairs of the House are currently closed to the public)

Please click below to download further details of accessibility to The Red House.

Website accessibility

Our website font is scalable and its size is determined by the settings of your browser. To adjust your text size, you can use the following keyboard shortcuts:

  • Windows, Linux and Chrome OS: Ctrl and +
  • Mac: ⌘ and +

Get in touch

If you would like to find out more about access at Britten Pears Arts, please get in touch with our box office:

Snape Maltings:

Telephone 01728 687110

Email: boxoffice@brittenpearsarts.org

The Red House:

Telephone 01728 451700

Email: info@brittenpearsarts.org