Welcome to Snape Maltings, home to a cluster of independent shops, eateries and the world-famous Snape Maltings Concert Hall. Our staff are on hand to make your visit as smooth as possible, and we offer the following facilities to ensure everyone has a comfortable and enjoyable visit.

Please note there is currently no support handrail in the Snape Maltings Concert Hall aisles.

Parking

Free parking is available on the site, including electric car charging ports. Pre-booked parking is available for Blue Badge Holders in reserved areas adjacent to the Concert Hall. Please contact the Box Office to book.

Access for people who use a wheelchair or a mobility scooter

The site is fully accessible for wheelchairs, including accessible toilets.

We have the following dedicated spaces and provisions for wheelchair users:

• The wheelchair spaces in the Concert Hall are K3-K6 and K23-K26. The adapted toilets are situated in the Concert Hall Foyer.
• The wheelchair spaces in the Britten Studio are A3-A6. The adapted toilet is situated in the Hoffmann Building Foyer, adjacent to the Reekie Bar.
• Transfer seats are available.
• Lifts: Snape Maltings Concert Hall, Hoffmann Building and the Granary Gallery have lift access to all levels.

Wheelchair spaces and transfer seats can be booked by calling the box office on 01728 687110 or by email: boxoffice@brittenpearsarts.org. A concession is available to companions of wheelchair users.

For people who are deaf or hard of hearing

An infrared hearing system is available in the Concert Hall, and both infrared and induction loop hearing systems are available in the Britten Studio and Jerwood Kiln Studio in the Hoffmann Building.

For people who are blind or have a visual impairment

Large print format of our printed materials are available upon request.

Guide dogs and assistance dogs are welcome at all of our performance venues. Please contact the box office so that we can discuss appropriate seating.

360 degree tour of Snape Maltings

Explore the whole site in this interactive 360 degree tour.

Visual Stories, the Britten Studio

For many people, attending a new venue or being in an unfamiliar environment can be daunting. We have created a Visual Story of images and text to help make coming to a performance at the Britten Studio feel less overwhelming.

Our Visual Stories are guides that are intended to help prepare visitors for a new experience and to make our performances as accessible as possible. They have been created for audience members attending one of our Relaxed Performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our venues.

Welcome to The Red House, the former home of Benjamin Britten and Peter Pears. Here you will find a historic house and garden, exhibition, café and the Benjamin Britten Archive. Our staff are on hand to make your visit as smooth as possible, and we offer the following facilities to ensure everyone has a comfortable and enjoyable visit.

Parking

Free parking is available on site, including one disabled space.

Wheelchair access

The site is wheelchair accessible except for the first floor composition studio and the upstairs of the house. Descriptive films of these areas are available from the reception.

There are two wheelchairs available: a small lightweight indoor-only wheelchair available for use in the house and a self-propelled wheelchair available for indoor- and outdoor-use. Please talk to the welcome team if you would like to use these.

There are 10 lightweight folding stools available in reception for use across the site.

Assistant dogs

Assistance dogs are welcome inside.

Toilets

Toilets are located in reception and the Archive. Both include one accessible toilet.

For people who are blind or have a visual impairment

Information leaflets, maps and other documentation are available in large print upon request.

360 degree tour of The Red House

Explore the whole site in this interactive 360 degree tour of The Red House.

Our website font is scalable and its size is determined by the settings of your browser. To adjust your text size, you can use the following keyboard shortcuts:

• Windows, Linux and Chrome OS: Ctrl and +
• Mac: ⌘ and +

If you would like assistance booking tickets please contact our Box Office staff, who will be happy to assist you. If you would like assistance with any other area of the website, please contact the website manager.

Aldeburgh Church
St Peter and St Paul's Church, Victoria Rd, Aldeburgh IP15 5DU

Parking: Limited parking at the church. Street parking and public car parks available in the town.

Access: Church is accessible without stairs and toilets are available in the Church Hall.

Aldeburgh Jubilee Hall
Aldeburgh Jubilee Hall, Crabbe St, Aldeburgh, Suffolk, IP15 5BN

Parking: No parking at the hall but plenty of street parking and public car parks in town.

Access: Access via wheelchair lift.

Blythburgh Church
Holy Trinity Church, Church Ln, Blythburgh, Halesworth, Suffolk, IP19 9LP

Parking: Parking available but please book disabled.

Access: Public toilet but not accessible for wheelchair users.

Orford Church
St Bartholomew's Church, Front Street, Orford, Woodbridge, Suffolk, IP12 2LN

Parking: No specific parking for the Church however there are a number of public car parks and street parking in the village.

Access: No facilities at the Church, public toilets available in the village square.

Orford Town Hall
Market Hill, Orford, Woodbridge, Suffolk, IP12 2NZ

Parking: No specific parking for hall however there are a number of public car parks and street parking in the village.

Access: Fully wheelchair accessible, including accessible toilets.

St Peter's by the Waterfront
St Peter's by the Waterfront, College St, Ipswich, Suffolk, IP4 1BF

Parking: No parking, but plenty of public parking nearby.

Access: Wheelchair accessible.

St Edmundsbury Cathedral
St Edmundsbury Cathedral, Angel Hill, Bury St Edmunds, Suffolk, IP33 1LS

Parking: No parking, but public car parking nearby.

Access: Access to venue via ramp.

Theatre Royal, Bury St Edmunds
Theatre Royal, Westgate St, Bury St Edmunds, Bury Saint Edmunds IP33 1QR

Parking: No parking, but public car parking nearby.

Access: Most of the venue is wheelchair accessible, including accessible toilets. See full details on their website.

Walpole Old Chapel
Walpole Old Chapel, 2 Halesworth Rd, Walpole, Halesworth, Suffolk, IP19 9AZ

Parking: Limited parking. Priority given to Blue Badge holders.

Access: No steps, but not easy access. No toilets at the venue.

Get in touch

If you would like to find out more about access at Britten Pears Arts, please get in touch with our box office:

Snape Maltings:

Telephone 01728 687110

Email: boxoffice@brittenpearsarts.org

The Red House:

Telephone 01728 451700

Email: info@brittenpearsarts.org