Q. What is the opening times of the site/café/restaraunt/shops?
A. You can find the opening times of the facilities in the Snape Maltings and The Red House pages respectively.


Q. How do I book a ticket for a concert or an event?
A. Find information on the How to book page.


Q. How do I book a place at the restaurant?
A. You can book a place online on the Food & Drink page.


Q. How do I contact the box office?
A. You can contact the box office at this number 01728 687110, at this e-mail boxoffice@brittenpearsarts.org, or by visiting the box office in-person at our Visitor's Centre at Snape Maltings.


Q. Is the site dog friendly?
A. Snape Maltings is popular with dog walkers, who are welcome to walk around the site and beyond. Dogs are also welcome on boat trips, in The Shed, the Craft Shop and certain areas at the Plough and Sail pub and its courtyard seating.

Dogs are not permitted inside any of the other shops, cafés or venues, including the River View Cafe, River View Restaurant, the House and Garden Shop, the Food Hall, Samphire Boutique and Earsham Street Deli. There are plenty of places to secure your dog and water bowls provided around the site.


Q. Is there transport to and from Snape Maltings?
A. There are many car parking spaces available here for people driving to Snape Maltings, as well as four electric car charging points. For public transport, there are not many options but you can use a Katch bus to travel here.


Q. Is there accessible parking?
A. Accessible parking is available at both of. To arrange a parking space, please call our reception on this number: 01728 687100


Q. Can I camp at the site?
A. Camping is not permitted. If you would like to stay overnight at Snape Maltings, you can book our accommodation.


Q. When are the boat trips available?
A. The boat trips are available until November, and will then be unavailable until Spring 2023. They run at different times each day due to the tide.


Q. Are there cushions available at the Concert Hall?
A. Cushions are not provided, but you are welcome to bring your own.


Q. Can I see the Concert Hall when there isn't anything on?
A. Usually yes, the doors to the Concert Hall are left open for viewing. At certain times, it may be closed for technical reasons.


Q. How do I return my tickets?
A. To return your tickets, please contact the box office at this number 01728 687110, at this e-mail boxoffice@brittenpearsarts.org, or by visiting the box office in-person at our Visitor's Centre at Snape Maltings. Please note that we only return tickets if a show is sold out, or under exceptional circumstances.


Q. Is there a map of the site?
A. See the Snape Maltings map below. You can also do a virtual 360 Degree Tour of the site.

A map of the Snape Maltings site

Q. Where can I download a copy of your logo?
A. You can find a download of our logo and other press materials in the press section.